Privacy Policy

Privacy Policy

Introduction

Welcome to https://sonoita-wine-trail.mynewsgurus.com (referred to as “Sonoita Wine Trail,” “we,” or “our” in this Privacy Policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This policy explains our practices regarding the collection, usage, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://sonoita-wine-trail.mynewsgurus.com.
  2. All associated mobile applications and software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, or text messages.

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the types of data we process and the purposes for doing so:

  1. Account and User Information: We collect details such as your name, email address, username, and password when you create an account on our platform.
  2. Payment Details: For transactions, we securely store and process payment information, including credit card numbers, billing addresses, and payment history.
  3. Financial Data: This includes any financial records related to purchases or subscriptions made through our services.
  4. Purchase Information: We record details of products or services you have purchased from us, such as order dates, quantities, and delivery locations.
  5. Mobile Device Identifiers: We may collect unique identifiers from your mobile device when you use our apps for a personalized experience.
  6. Location Data: With your consent, we can access your location information to provide tailored recommendations.
  7. Feedback and Reviews: We encourage user feedback and reviews, which include personal experiences and suggestions.
  8. Social Media Information: When you interact with us on social media platforms, we may collect data from those interactions, such as your public profile information.
  9. Product Interaction: Details about the products you view, search for, or add to your cart are also recorded for personalization and analytics.

Personal Data Collection Methods

We obtain personal data through various means:

  1. User Input: When you create an account, make a purchase, or provide feedback, we collect information directly from you.
  2. Automated Technologies: Our website and apps use cookies and similar tracking technologies to gather usage data and preferences.
  3. Third-Party Providers: We may receive personal data from third parties who assist us in providing services, such as payment processors or analytics providers, adhering to their privacy agreements.

Cookies and Data Collection Technologies

We utilize cookies and other tracking tools for several reasons:

  1. Strictly Necessary: These cookies enable core features like login, account management, and security.
  2. Preference Cookies: We use these to remember your preferences, such as language settings or display options.
  3. Analytics Cookies: They help us analyze website traffic and user behavior to enhance our services and products.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary for the purposes it was collected, including compliance with legal obligations and business requirements.
  2. Once the purpose is fulfilled, we securely delete or anonymize your data to ensure privacy.

Security Measures

To protect your information:

  1. We implement robust security measures, including encryption during data transmission and at rest.
  2. Our third-party service providers adhere to strict security standards to safeguard your data.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Data Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You have the right to restrict the processing of your data in specific situations.
  5. Portability: We can provide your personal data in a structured, commonly used format upon request.
  6. Objection: You can object to the processing of your data for specific purposes.
  7. Non-Discrimination: You have protection from discrimination if you choose to exercise your data rights.
  8. Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any significant changes will be notified via a prominent notice on our website or through direct communication. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy: